Privacy policy & Terms of service.

  • PRIVACY POLICY – SMS COMMUNICATIONS

    Link Optometry respects your privacy and is committed to protecting your personal information.

    When you provide your mobile phone number and consent to receive text messages from Link Optometry, we may use your number to send appointment reminders, appointment confirmations, scheduling updates, office notifications, prescription-related communications, and other healthcare-related information.

    No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    We maintain appropriate administrative, technical, and physical safeguards to protect your information. Information may be disclosed only as permitted or required by law, including HIPAA requirements and healthcare operations.

    For questions regarding this Privacy Policy, please contact:

    Link Optometry
    1703 Termino Ave, Suite 106
    Long Beach, CA 90804
    Phone: (562) 707-7419
    Email: drolmedo@link-optometry.com

  • TERMS OF SERVICE – SMS COMMUNICATIONS

    By providing your mobile phone number and opting in to receive SMS messages from Link Optometry, you agree to receive text messages related to:

    • Appointment reminders
    • Appointment confirmations
    • Scheduling and rescheduling notifications
    • Prescription and eyewear order updates
    • Requests for information related to your care
    • Practice announcements and service-related communications

    Message frequency may vary depending on your appointments, treatment needs, and interactions with our office.

    Message and data rates may apply according to your mobile carrier's plan.

    You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will no longer receive SMS communications from us unless you re-enroll.

    For assistance, reply HELP or contact our office at (562) 707-7419.

    Your information will be handled in accordance with our Privacy Policy. Please review our Privacy Policy for additional information regarding how your information is collected, used, and protected.

    Link Optometry reserves the right to modify these terms at any time. Updated terms will be made available upon request and through our website.

  • NOTICE OF PRIVACY PRACTICES (HIPAA)

    Link Optometry
     This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

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    OUR COMMITMENT TO YOUR PRIVACY

    Link Optometry is committed to protecting the privacy of your protected health information (PHI). We are required by law to maintain the privacy of your PHI, provide you with this Notice of our legal duties and privacy practices, and follow the terms of this Notice.

    HOW WE MAY USE AND DISCLOSE YOUR HEALTH INFORMATION

    We may use and disclose your protected health information for the following purposes:

    1. Treatment

    We may use or disclose your PHI to provide, coordinate, or manage your eye care and related services. This includes sharing information with other healthcare providers involved in your care.

    2. Payment

    We may use and disclose your PHI to bill and collect payment for services provided, including insurance verification, claims submission, and billing activities.

    3. Healthcare Operations

    We may use and disclose your PHI for practice operations such as quality assessment, staff training, licensing, audits, and business management.

    4. As Required by Law

    We may disclose your PHI when required by federal, state, or local law.

    5. Public Health and Safety

    We may disclose PHI to public health authorities for reporting disease, preventing injury, or responding to public health threats.

    6. Business Associates

    We may disclose PHI to third parties that perform services for our practice (such as billing services or IT support). These parties are required to protect your information.

    USES AND DISCLOSURES REQUIRING YOUR AUTHORIZATION

    We will not use or disclose your PHI for purposes outside of treatment, payment, or healthcare operations unless you authorize us in writing. You may revoke your authorization at any time in writing.

    YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION

    You have the right to:

    • Access and obtain a copy of your health records

    • Request amendments to your health information

    • Request restrictions on certain uses or disclosures

    • Request confidential communications (for example, alternative mailing address)

    • Receive an accounting of disclosures of your PHI

    • Receive a paper copy of this Notice at any time

    To exercise these rights, please submit a written request to our Privacy Officer.

    OUR RESPONSIBILITIES

    We are required by law to:

    • Maintain the privacy and security of your PHI

    • Notify you promptly if a breach occurs that may have compromised your information

    • Follow the duties and privacy practices described in this Notice

    CHANGES TO THIS NOTICE

    We reserve the right to change this Notice at any time. Changes will apply to all PHI we maintain. The updated Notice will be available in our office and upon request.

    COMPLAINTS

    If you believe your privacy rights have been violated, you may file a complaint with:

    Privacy Officer
     Miguel Olmedo
    Link Optometry
    Address: 1703 Termino Ave, Suite 106, Long Beach, CA 90804
    Phone: (562) 707-7419
    Email: drolmedo@link-optometry.com